Jennifer Deal and Alec Levenson. What Millenials Want From Work. McGraw-Hill Education, 2016.
Findings from surveys and interviews with over 25,000 Millennials from 22 countries were published in What Millenials Want From Work (2016). The young adults born from 1980 to 1995 work in professional jobs requiring a university education and the majority live in the US. They represent both genders about equally and the authors didn’t find big differences in female and male responses. About a quarter are married but only 9% have children. They characterized Millennials similarly to other researchers who are pro-Millennial.
The authors explained that Millenials are viewed as entitled because they believe they should be able to voice their needs and suggestions even as entry-level employees to improve their team performance and they want work-life balance. However, the reality is they feel they’re often contacted after work, one-third work more than 10 hours a day, and almost one- third observe they’ll be viewed as less dedicated if they take advantage of a work-life program. The Millennials weren’t different from older generations surveyed in thinking they deserve the best, but they were less happy and more irritable, and less trusting of people. Only 39% predict their quality of life will be higher than their parents’ lives. The most optimistic lived in Russia, South Africa, Singapore and Mexico. They want frequent feedback and mentoring.
Most (97%) believe it’s important to work for an employer that shares their values and only 29% said they were motivated by being able to make a lot of money. However, 99% think that their pay rate is important, partly because of concerns about debt (especially in Singapore, the US, UK, Russia and Italy). They want work to be interesting and altruistic. Most (92%) say that making the world a better place is at least somewhat important to them and 88% value involvement in community work. A majority believes their employer is a good community citizen. Millennials want to learn about the global situation so they can help, more focused on international issues than older generations. Many would like to travel and work in another country.
Although Millennial are often said to value horizontal structures, more than three-quarters believe that hierarchies are useful and a majority like a clear chain of command—keep in mind many of the respondents are in management. In all 22 countries surveyed, a majority said they prefer working in a group rather than alone, with the exception of Korea and Japan. The most group-oriented are Spain, Mexico, China, Brazil, Germany and the Netherlands, all with over half in favor of groups.
Millennial women in the US are much more likely to volunteer and donate to charities than men, according to The Millennial Impact Report—91% of females had donated to charities compared to 84% of men.
 Jennifer Deal and Alec Levenson. What Millenials Want From Work. McGraw-Hill Education, 2016, Chapter 1.
 Deal and Levenson, p. 56
 Deal and Levenson, p. 87.
 Deal and Levenson, Chapter 3.
 Deal and Levenson, p. 31, pp. 74-.
 Deal and Levenson, p. 121.